Terms and conditions

By booking our auto detailing services, you agree to the terms outlined in this document.

We reserve the right to modify or cancel any service if unforeseen circumstances arise.

Payment is due upon completion of the service unless otherwise agreed in advance.

Please contact us to confirm accepted payment methods before your appointment.

Service descriptions and pricing are provided on our website or on request.

Any additional services requested during the appointment may incur extra charges. We will tell you before carrying out additional work, not after.

Please ensure the vehicle is accessible and free of personal belongings.

Let us know about any specific areas of concern, or any instructions, before the service begins.

We take the utmost care with your vehicle. We are not responsible for pre-existing damage or defects.

Any damage caused by our negligence will be rectified to the best of our ability, or compensated as deemed appropriate.

We respect your privacy and will not share personal or vehicle information with third parties without your consent.

Any disputes or concerns should be raised with us directly. We will work to resolve any issue amicably.

We may update these terms periodically. Changes take effect when posted on this website or when we notify you.

If you pay by credit card we add a 2.9% fee plus any applicable taxes to offset processing costs. This is not more than we are charged.

Cancellations must be made at least 3 days before the scheduled appointment to avoid a cancellation fee.

A cancellation made within 3 days of the appointment incurs a fee of 7% of the service cost. A same-day cancellation is charged at half the booking price.

You may reschedule with at least 3 days' notice without a fee.

Rescheduling requests made within 3 days of the appointment may be subject to a $25.00 rescheduling fee.

We reserve the right to cancel or reschedule due to unforeseen circumstances, including weather conditions or vehicle issues.

In that case we will notify you as soon as possible and offer a full refund or a new appointment.

Refunds are processed according to the conditions in this cancellation policy and may take 3 to 4 business days.